‘It’s our job to make retail exciting’: Why Lush is investing in ‘better’ stores – Marketing Week

High street and shopping centre footfall may be in long-term decline, but beauty retailer Lush believes it can offer an experience that will drive customers in-store.

After a difficult few years marred by Covid-19 and the closure of non-essential stores, Lush believes it can move its profitability above and beyond pre-pandemic levels with a focus on developing its in-store experience.

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